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21 Comments on Reviews

  1. We had Glenn from the Grill Smith to our home to fix our fireplace a few months ago. Quite quickly he diagnosed the problem and had it fixed. He was fast, efficient and clean. We would not hesitate to recommend this company for any job.

  2. This is the second season that I had Glenn come to my home to service my bbq. He is efficient, professional and very knowledgeable. Delighted to hear that he also services fireplaces and look forward to him coming to my home in the Fall. Highly recommended!

  3. We have used Glenn Smith of the Grill Smith for 2 BBQ seasons. We consider our 15 year old Weber BBQ an investment and Glenn has kept it running just as if we had bought it yesterday. No hesitation recommending the Grill Smith. Sam Barone, Ottawa, Ontario

  4. Glenn Smith provided me with over the top excellent service to clean and renew my barbeque which I thought was beyond help. I have a Napoleon bbq and the burner was very poor, the flame was out on some parts of the burner and irregular on other parts. The igniter was not working as was the temperature gauge. Glenn was prompt and proceeded to take the bbq apart, scraped the built up grime off of it, cleaned the burner, repaired the igniter and temp control, vacuumed the bbq and put it all back together. It literally was like new as the flames was burning evenly and blue throughout. This was fantastic and my bbq is back to like new which I never thought possible for an older machine like mine. Glenn was friendly and efficient and I am happy to pass this reference along. Great Service!

  5. Glenn was excellent. He told us upfront that our BBQ wasn’t worth repairing. Honest feedback and then a great recommendation on where to buy a new one. Would call him again in a minute.

  6. Glen brought out 12 year old Weber back to life! He is efficient, professional and offers great customer service! We will defiantly continue to use his service for our BBQ as well as other gas appliances in our home! Thanks Glen!

  7. The Grill Smith has been servicing my Weber since I owned it, for more than 10 years. I have never experienced a more knowledgeable and professional technician in my life. Thanks Grill Smith!

  8. When a retailer couldn’t provide me with what I needed, they were good enough to recommend Glenn of The Grill Smith. That alone told me something. “Can’t go wrong with Glenn,” I was told. Phoned him on a Saturday and he was at the door within two hours. He fixed me up in 10 minutes, but in chatting with me about maintenance and care, he passed on a few gems and some great advice. He was honest and efficient and lived up to the billing. If my experience is anything to go by, you can’t go wrong hiring The Grill Smith. Rob Warner

  9. Very knowledgeable and friendly service – helped us make our outdoor kitchen dreams come true. Thank you! Five Stars – AAAAA+++++

  10. Glenn is a true professional in that he puts his client’s interests first. He walked me through an expert diagnosis and successful fix over the phone at no charge. How often do we meet people like that these days?

  11. Glenn does Fantastic work! especially when working on our 13 year old fridgidaire bbq (which works like new now)
    he is incredibly knowledgable! would recommend him to anyone.

  12. Glenn was quick to come and diagnose our bbq woes and get us fixed up and grilling again in no time!
    I would recommend Glenn without hesitation to anyone who asks! Thanks again Glenn!

  13. Glenn came recommended. He serviced our 12 year old Weber bbq. Glenn was very knowledgeable and professional. He had to return to our home because we needed some parts – he offered options – order from Weber, etc. or he could supply them. He returned the very next day with the needed parts, installed them at no extra charge. Thanks Glenn for “breathing some needed life” into our bbq.

  14. Glen tuned up our bbq and it now runs like it a charm. Thoroughly professional and knowledgeable – I was very impressed. I would recommend him absolutely. And he arrived when he said he would – on time and a certified job. What more could you ask for?

  15. Glenn was fantastic. He was quick to respond to my request to set up my gas BBQ. Reset it up, explained how it it worked and some general maintains that I should be doing to keep the BBQ running well. Thanks Glenn.

  16. We used The Grill Smith yesterday and are very pleased with the work. Glen followed up our request promptly and called the reconfirm prior to arriving. The barbecue looks like knew! He replaced burners and tuned it up so it was “as good as new”. In his opinion. It will last at least another 5 years, it’s already 5 years old. He left the barbecue spotless, as well as the area around the barbecue. Great value for money. I wouldn’t hesitate to use him again. Great Job Glen.

  17. I was very happy with the advice and service provided by The Grill Smith. My BBQ was in bad shape, but following the service, it is working like new again. Well worth the money spent.

  18. We had our fireplace serviced by The Grill Smith, it’s the first time we use his services. Glenn was professional, clean, efficient, knowledgeable. We are very happy with the results and we definitely recommend The Grill Smith without any hesitation.

  19. Following referral to Glenn for service on our Weber BBQ an appointment was promptly arranged and the work completed. Appreciated Glenn’s professional, friendly approach and his willingness to answer all questions and share additional tips on BBQ care and maintenance. A very positive customer experience! Thank you Glenn.

  20. Glenn was working on a neighbours outdoor heater and grill and I casually asked him a question over the fence… he gave me an answer but later on actually came over and provided a detailed explanation of what was going on and even took the time to try a fix out on the spot… he was unbelievably knowledgeable and provided excellent insights and advice… thank you Glenn for taking the time out of your busy day to help out…

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